Track your order.
Track parcel shipments, locate LTL freight, understand shipment stages and prepare for delivery from one central tracking center.
Tracking becomes available after a shipment has been created and processed by the carrier. Pickup orders do not receive parcel or freight tracking.
From our warehouse
to your destination.
Tracking information depends on shipment creation, carrier assignment and the carrier's first scan.
Enter your tracking number.
We'll attempt to identify UPS, FedEx or USPS automatically. Freight shipments should use the dedicated freight tool below.
How was your order fulfilled?
Your tracking method depends on whether your order shipped as a parcel, moved by freight or was placed for pickup.
Parcel Shipment
Use this option if your shipping confirmation includes a UPS, FedEx or USPS tracking number.
Track Parcel → 02LTL Freight
Use this option for palletized freight with a PRO number, BOL number or carrier reference.
Track Freight → 03Pickup Order
Pickup orders do not receive carrier tracking. Wait for readiness and pickup instructions.
Pickup Information →Select your tracking method.
Parcel tracking is for UPS, FedEx and USPS. Freight tracking is for palletized LTL shipments.
Parcel Tracking
Select the carrier shown in your shipping-confirmation email, then enter the carrier tracking number.
Freight Tracking
Select the freight carrier shown in your shipping email. Your reference may be a PRO number, BOL number or shipment number.
Official tracking resources.
Use the carrier listed on your shipping confirmation or freight paperwork.
UPS Tracking
Parcel shipment tracking.
FDXFedEx Tracking
Parcel shipment tracking.
USPSUSPS Tracking
Postal shipment tracking.
EFElevated Tracking
Open the store tracking application.
ESTEstes
PRO and freight tracking.
R+LR+L Carriers
Freight shipment tracing.
XPOXPO
LTL freight tracking.
AAAAAA Cooper
Freight shipment tracking.
Know which number you're looking at.
An Elevated Fireworks order number, parcel tracking number and freight PRO number serve different purposes.
Order Number
Identifies your purchase and may look like #1234. It is not normally entered into a carrier tracking page.
Tracking Number
Issued after a parcel shipment is created. Use it with UPS, FedEx or USPS.
PRO Number
The carrier's primary reference for an LTL shipment. It is commonly shown on freight confirmations or paperwork.
Pickup Order
Pickup orders do not receive shipping tracking. Wait for readiness confirmation and location instructions.
Understanding your order status.
Shipment stages can vary by product type, carrier, destination, season and whether your shipment moves by parcel or LTL freight.
Order Received
Your order has been placed and is awaiting review, payment confirmation or fulfillment preparation.
Preparing Order
Products may be reviewed, pulled, transferred, packed or palletized.
Carrier Assigned
A parcel label or freight record has been created. The shipment may not have been scanned yet.
In Transit
The carrier has possession and the shipment is moving through its network.
Out For Delivery
Parcel delivery is approaching or the freight carrier is completing the final delivery stage.
Delivered
The carrier has recorded delivery. Inspect freight and report problems promptly.
Tracking is not always immediate.
Large, hazmat, seasonal and freight orders can take additional time before tracking becomes available.
Order Still Processing
Inventory review, payment confirmation, packing or transfers may still be in progress.
Hazmat Paperwork
Freight shipments may require carrier coordination, classification and additional shipping paperwork.
Label Created
The carrier record exists but the shipment may still be waiting for its first physical scan.
Freight Pickup Pending
A PRO number may exist before the carrier physically collects the pallet.
Seasonal Volume
Processing and carrier scans can take longer during major fireworks seasons and holidays.
Pickup Order
Pickup orders do not receive carrier tracking. Wait for pickup confirmation.
Shipment tracking becomes useful after the order has been fulfilled, assigned to a carrier and processed through that carrier's network.
Freight delivery works differently.
Larger fireworks shipments may arrive palletized through a commercial LTL carrier instead of a normal parcel delivery service.
Residential or limited-access deliveries may require an appointment before the truck arrives.
Inspect the shipment before signing.
The delivery receipt is an important record of the shipment's condition when freight arrives.
Before You Sign
Take a moment to inspect the freight while the shipment and delivery paperwork are still present.
- Count pallets, cartons and pieces.
- Inspect shrink wrap, straps and pallet condition.
- Look for crushed, wet, opened or punctured cartons.
- Compare the shipment with the delivery paperwork.
- Photograph visible damage when possible.
- Write visible damage or shortages on the delivery receipt.
If Damage Or Shortage Is Found
Document everything clearly before completing the delivery process.
- Do not sign the receipt as clear or undamaged.
- Describe the damage or shortage in writing.
- Take clear photos of the pallet and affected cartons.
- Keep packaging and affected products when safe.
- Contact Elevated Fireworks™ promptly.
- Do not use products that appear unsafe or damaged.
Choose the issue that matches your order.
Check My Account
Tracking may not exist while the order is still processing.
View Orders → Tracking Not UpdatingContact Support
Allow time for the first carrier scan. Freight updates may also be less frequent.
Get Help → Address ChangeRequest Assistance
Contact support immediately. Address changes may not be possible after shipment.
Contact Us → Freight AppointmentDelivery Scheduling
The carrier may call the phone number on your order to schedule delivery.
Freight Tracking → Damaged ShipmentReport A Problem
Document visible damage and shortages before signing the delivery receipt.
Contact Support → Pickup OrderPickup Information
Pickup orders do not receive carrier tracking.
Pickup Details → Shipping RestrictionsShipping Information
Eligibility depends on product type, destination and available carrier service.
Shipping Guide → More HelpSupport Center
Find additional order, fulfillment, pickup and customer-support information.
Open Support →Tracking & delivery questions.
Quick answers about carrier scans, freight references, appointments, pickup orders and deliveries.
Still need help locating your shipment?
Have your full name, order number, carrier and tracking or PRO number ready when contacting the Elevated Fireworks™ team.