Earn 3% Cash Back.
Create a free Elevated Fireworks account, stay logged in when placing eligible online orders, earn rewards, and redeem available points for savings on future purchases.
Every eligible purchase can help fund the next celebration
Rewards accumulate in the customer account and can be saved for a larger future purchase or redeemed when an eligible checkout offers the redemption option.
Cash back on eligible account purchases
The examples shown here are for illustration only and assume the full merchandise amount is eligible. Actual rewards can be reduced by discounts, exclusions, cancellations, returns, taxes, freight, fees or special-order terms.
Create, log in, earn and redeem
Keeping every order under one account is the easiest way to maintain one rewards balance and reduce missing-points issues.
Create An Account
Register using the email address you plan to use for every eligible Elevated Fireworks order.
Log In Before Shopping
Confirm that the approved customer account is active before adding products and checking out.
Place An Eligible Order
Complete payment and allow the order to pass through the applicable rewards and order-status requirements.
Redeem On A Future Order
Apply available rewards during an eligible checkout before submitting payment.
One email keeps rewards, orders and approved benefits together
Using guest checkout, a second email address or a different account can separate an order from the rewards balance.
Create Your Account
Register before ordering so purchases can be connected to the rewards account.
Create Account →Use One Email
Use the same email for Rewards, Heroes Discount, Pro-Line access and online orders whenever possible.
Log In Before Checkout
Verify that your name or account is visible before completing the purchase.
Log In →Review Your Balance
Open the rewards or account area to review available points and redemption options.
View Rewards Page →Eligible merchandise earns rewards after program requirements are met
The qualifying rewards amount can be different from the full order total because discounts, fees, freight and other exclusions may reduce the eligible amount.
Purchases that may earn rewards
Eligible purchases generally require a logged-in account, completed payment and an order that remains valid under current program terms.
- Eligible regularly priced online merchandise
- Many eligible sale-event purchases
- Eligible Case Pack™ purchases
- Eligible pickup orders placed online
- Eligible 1.4G Pro-Line products on an approved account
- Repeat seasonal and event purchases
- Orders meeting current rewards requirements
Amounts or transactions that may not earn
Exclusions can vary by promotion, order type, product and checkout method. The final rewards posting controls.
- Shipping, LTL freight and hazmat charges
- Taxes, handling charges and service fees
- Gift cards or gift-card purchases
- Unpaid, canceled or refunded orders
- Returned or credited merchandise
- Some sale, BOGO or excluded promotional products
- Specially quoted, manually adjusted or invoiced orders
- Transactions placed outside program requirements
Apply available rewards before submitting checkout
The checkout or rewards interface determines the available redemption amount and whether the current order meets redemption requirements.
| Step | What To Do | What To Check | Common Problem |
|---|---|---|---|
| Log In | Sign into the customer account holding the rewards balance. | Confirm the correct account email before checkout. | A different or guest account shows no available rewards. |
| Build The Cart | Add products that meet the current redemption requirements. | Review exclusions, promotions and order minimums when shown. | The order contains only excluded items or conflicting offers. |
| Open Checkout | Look for the available rewards or points redemption option. | Verify the discount appears in the order summary. | Rewards were not selected before payment. |
| Submit Payment | Complete checkout only after confirming the intended reward. | Review the final total and discount line. | The order was placed before the reward was applied. |
Rewards can change when the underlying order changes
Rewards may remain pending until applicable order and program requirements are satisfied. Cancellations, returns, refunds, credits, chargebacks and corrections can reduce or reverse rewards.
Pending Rewards
Rewards may not become available immediately after checkout and can remain pending while the order is processed.
Canceled Orders
Unpaid or canceled transactions do not remain eligible for rewards.
Returns, Refunds & Credits
Rewards connected to refunded, returned or credited merchandise may be deducted or adjusted.
Expiration & Program Changes
Expiration, redemption value and program terms follow the current rewards settings and may be updated.
Rewards, discounts, sales and wholesale pricing follow different rules
An order can be eligible for rewards while also receiving certain pricing benefits, but eligibility is never guaranteed for every product, promotion or custom transaction.
| Program | How It Relates To Rewards | Important Limitation |
|---|---|---|
| Automatic Bulk Discounts | Eligible discounted merchandise may still earn rewards under current program requirements. | Rewards are generally based on the eligible amount after discounts rather than the original price. |
| Sale & BOGO Promotions | Many eligible sale purchases may earn rewards unless the promotion states otherwise. | Some promotional products or transactions may be excluded. |
| Heroes Discount™ | Approved account purchases may earn rewards when the order is otherwise eligible. | Account email, discount and rewards account should match. |
| Wholesale Products | Eligible online Case Pack™ or wholesale products may earn rewards. | Custom invoices, negotiated quotes and special terms may be excluded. |
| 1.4G Pro-Line | Eligible Pro-Line purchases may earn rewards through an approved, logged-in account. | Pro-Line approval is separate and does not guarantee rewards on every product or transaction. |
| Rewards Redemption | Available rewards may be used as a discount on an eligible future order. | The redeemed value and excluded amounts generally do not earn additional rewards. |
More reasons to keep purchases under one account
Account membership makes repeat shopping, order review and eligible program access easier.
3% Cash Back
Earn rewards on eligible purchases for future redemption.
Order History
Review previous online orders, products and account activity.
Faster Checkout
A maintained customer account can simplify repeat online purchases.
Approved Account Access
Keep Heroes Discount™ and Pro-Line access connected to the correct account where applicable.
Seasonal Offers
Account members may receive eligible seasonal offers and program communications.
Wishlist Access
Save favorite products and return to them during future shopping.
Open Wishlist →Referral Opportunities
Share Elevated Fireworks with friends and family. Any referral offer remains subject to the current published promotion.
Account Support
Use one account email when requesting help with orders, rewards or approved benefits.
What to check when points or redemption do not appear
Review the account, order status, eligible amount and checkout before requesting a manual investigation.
Confirm The Account Email
Make sure the order and rewards balance use the same email address.
Check Order Status
Rewards may remain pending until the order reaches the applicable completed or eligible status.
Review Excluded Amounts
Freight, taxes, fees, credits and excluded products can reduce the expected rewards.
Contact Support Before Paying
When redemption is missing at checkout, stop before submitting the order and request help.
Send one complete rewards request
Use this form for missing points, redemption problems, account-email issues, reward adjustments or general program questions.
Common account, earning and redemption questions
How much cash back do members earn?
Is the rewards program free?
Do I have to log in before ordering?
When do rewards become available?
How do I view my balance?
How do I redeem rewards?
Can rewards be added after checkout?
What happens if I forget to log in?
Do sale purchases earn rewards?
Do Pro-Line purchases earn rewards?
Do wholesale orders earn rewards?
Do shipping and taxes earn rewards?
What happens after a cancellation or refund?
Do rewards expire?
Can rewards be transferred between accounts?
Can I combine rewards with a discount?
Account, discounts and support links
Create Account
Register before ordering to begin earning eligible rewards.
Create Account →Account Login
Log in to review account activity and available rewards.
Log In →Discounts
Review bulk tiers, Heroes Discount™ and checkout rules.
View Discounts →Wholesale
Review Case Pack™, Pallet Pack™ and custom-order purchasing.
Wholesale Information →1.4G Pro-Line
Review professional purchasing and approved-account access.
Pro-Line Information →Contact
Ask an account, checkout, order or rewards question.
Contact Us →Support Center
Review order, payment, account and tracking help.
Open Support →Shop Fireworks
Log in, shop eligible products and build future rewards.
Start Shopping →Shop. Earn. Save.
Create your account, stay logged in, earn 3% cash back on eligible purchases, and redeem available rewards on a future eligible order.
Rewards eligibility, earn rate, posting time, redemption value, exclusions, expiration, adjustments and available offers are subject to the current Elevated Rewards™ program settings and may change. Rewards have no cash value outside eligible program redemption and may be adjusted for cancellations, refunds, returns, credits, chargebacks, errors or misuse.
