FAQs

We’re based in El Paso, Texas, with seasonal pop-up stands and warehouse locations. Check our Locations Page for current stand addresses and open dates.

Our hours vary by season, especially around major holidays. Please check our website or Google listing for the most current hours.

We offer in-store pickup. Due to federal shipping restrictions, fireworks cannot be shipped through standard delivery services.

Our busiest times are leading up to Independence Day and New Year’s Eve. For the best selection, shop early during those seasons—or subscribe to our newsletter for early access sales!

Yes! We offer wholesale pricing for event planners, organizations, and bulk buyers. Visit our Wholesale Page or contact us for details.

Yes! Elevated Fireworks™ gift cards are available in-store and online—perfect for birthdays, holidays, or any celebration.

We proudly carry a mix of American-designed and internationally manufactured fireworks from top brands. All products meet strict U.S. safety standards.

Yes! Join our Rewards Program to earn points on every purchase, get exclusive discounts, and unlock seasonal VIP perks.

We focus on quality, safety, and customer experience—offering hand-selected products, expert advice, and a Dud-Free Guarantee on everything we sell.

Definitely! Find us on Instagram, Facebook, TikTok, and YouTube for exciting demos, safety tips, and the latest product drops.

Due to state regulations, we operate during specific seasonal windows. However, you can browse our inventory and plan your wish list online anytime. However, we are currently in the process of moving to a location where we can sell & ship fireworks 24/7!

Sparky is our friendly firework safety mascot! He teaches kids about firework safety, shares tips online, and makes surprise appearances at events.

Yes! All our products are 1.4G consumer-grade fireworks, tested and compliant with safety regulations. Always follow instructions and local laws.

We sell a wide variety including aerial cakes, rockets, fountains, reloadable shells, sparklers, and novelties.

Yes! We offer fiberglass and HDPE mortar tubes, along with pre-built mortar racks and accessories for safe launching.

A cake is a multi-shot firework that fires a series of effects automatically from a single fuse. A mortar shell is a reloadable firework launched from a tube, often offering larger and more powerful bursts.

It varies! We carry cakes ranging from 9-shot finales to 200+ shot zipper cakes. Each product label and description lists the number of shots and effects.

We offer a wide range of consumer-grade fireworks, including:

• 200g-500g aerial cakes
  
• Fountains & novelties
  
• Roman candles
  
• Reloadable artillery shells
  
• Sparklers, smoke bombs, and more!

Novelties are small fireworks like poppers, snaps, tanks, and smoke balls—fun, low-noise items perfect for kids (with supervision).

A 200g cake is a smaller multi-shot firework, great for short bursts.

A 500g cake is the maximum powder load allowed for consumer fireworks and offers longer duration, louder booms, and bigger effects.

If stored in a cool, dry place, fireworks can last up to 8–10 years. Keep them away from moisture and extreme heat for best results.

1.4G fireworks are legal for consumer use and available at Elevated Fireworks. 1.3G fireworks are for licensed professionals only and are not sold in our store.

Yes, all of our products include printed safety warnings and instructions. We also provide guidance in-store or on our firework safety blog.

Absolutely! We stock major brands such as TNT®, Winda®, Happy Family®, Brothers®, and more — all trusted for safety and performance.

Yes! We offer low-noise fireworks like fountains, spinners, and smoke items—great for sensitive ears, pets, and younger audiences.

A zipper cake is a fast-firing, wide-angle firework cake designed to zip effects side-to-side across the sky. It’s a great finale piece!

Yes, we offer fuse rolls, firing accessories, and digital firing systems to help you plan and control your own firework display safely.

We accept cash, all major credit/debit cards, and mobile payments (Apple Pay, Google Pay, etc.).

We are open for sales during two state-authorized seasons:

• June 24 – July 4
  
• December 20 – January 1

Due to the nature of fireworks, we do not accept returns. However, we stand by our Dud-Free Guarantee—if a product fails to perform, let us know for a replacement or store credit.

Yes! Our wholesale program offers special pricing for bulk buyers. Visit our Wholesale page or contact us directly to learn more.

Yes! You can shop online and choose in-store pickup at checkout. We'll notify you when your order is ready.

Yes! We allow pre-orders during peak seasons, especially for bestsellers. Simply order online or call the store to hold your favorites.

If you need to make changes, contact us within 24 hours of placing your order. After that, changes may not be possible due to inventory and fulfillment timing.

There is no strict purchase limit, but large orders may require ID verification and additional handling time. Bulk buyers should check our Wholesale Page.

If an item becomes unavailable, we’ll contact you to offer a replacement or refund. We always aim to ensure you leave with an exciting, comparable product.

Yes! We offer bulk pricing and wholesale discounts for large purchases, community events, and commercial use. Visit our Wholesale page for details.

Due to safety and compliance policies, we do not accept returns. However, our Dud-Free Guarantee ensures you won’t be stuck with defective items.

If a firework doesn’t perform as intended, contact us with details and we’ll provide a replacement or store credit—no questions asked!

Absolutely! We have products and packages for gender reveals, birthdays, weddings, and more. Reach out and we’ll help customize your order.

Yes! Our staff can recommend the best products and firing sequences based on your budget and vision.

Absolutely! We offer gender reveal fireworks in blue, pink, or color-changing effects. We also carry smoke bombs and confetti poppers to match your celebration.

Yes! We host and sponsor events year-round, including meet-and-greets with Sparky, Independence Day celebrations, safety demos, photo contests, and more. Check out our Event Calendar for upcoming dates.

Yes! Our Sparky’s Safety Star Program includes:

• Printable certificates
  
• Interactive safety quizzes
  
• Demos for kids & families

We also publish educational content on our blog and social media platforms.